The law provides for establishing consumer dispute redressed machinery at the district level.
1. It applies to all goods and services.
2. It covers all sectors, whether private, public or any individual person.
3. The law provides for a relief of a specific nature and also for compensation to the consumer as appropriate.
4. The provisions of these Acts are in addition to and not in derogation of the provisions of any other law for the time being in force.
5. Doctrines of “Privity of Contract” and “Caveat Emptor” has not been covered under these Acts.
6. Consumer courts have been empowered to impose penalty in terms of imprisonment and fine as well to the defaulters for non-compliance of the orders passed by them.